PWD
CMPTS Console
PWD · Govt. of Chhattisgarh
→ Citizen app
{{ n.label }}
{{ n.badge }}
RS
Rajesh Sharma
Executive Engineer · Raipur Dn.
{{ pageTitle }}
Search ticket, project, staff…
EN
हिं
{{ k.label }}
{{ k.value }}
{{ k.delta }}
Needs attention
View all complaints →
{{ c.subject }}
{{ c.id }} · {{ c.division }} · {{ c.age }}
{{ c.status }}
Projects needing updates
No public status update in 14+ days
{{ p.name }}
{{ p.days }}d
Work-order feed
2 new work orders received today — projects auto-created and awaiting enrichment by division officers.
Review new projects →
{{ f.label }}
Ticket
Subject / project
Priority
Status
SLA
{{ c.id }}
{{ c.subject }}
{{ c.project }}
{{ c.priority }}
{{ c.status }}
{{ c.sla }}
{{ dId }}
{{ dSubject }}
{{ dStatus }}
Category
{{ dCategory }}
Assigned to
{{ dAssignee }}
Citizen description
{{ dDesc }}
photo 1
photo 2
Lifecycle
{{ st.name }}
{{ dAdvanceLabel }}
Re-assign
Add note
Every action is timestamped and written to the audit log.
2 projects auto-created from today's work-order feed
— add milestones, contractor details and target dates before they appear complete to the public.
Work order
Project
Division
Status
Progress
Last update
{{ p.id }}
{{ p.name }}
AUTO-CREATED
{{ p.division }}
{{ p.status }}
{{ p.pct }}%
{{ p.updated }}
Open complaints by division
Jun–Jul 2026
{{ b.name }}
{{ b.count }}
Resolution performance
8.4 days
Avg. resolution time
91%
Resolved within SLA
6%
Reopen rate
4.2 / 5
Citizen satisfaction
Export CSV
Export PDF
Audit log
Tamper-evident · append-only
{{ a.ts }}
{{ a.actor }}
{{ a.action }}
{{ a.ref }}
{{ tb.label }}
Staff accounts
· unlimited under RBAC
+ Add staff
Name
Role
Division
Last active
Status
{{ u.initials }}
{{ u.name }}
{{ u.role }}
{{ u.division }}
{{ u.active }}
{{ u.st }}
Complaint categories
+ Add
{{ mc.name }}
SLA {{ mc.sla }} days
Divisions
+ Add
{{ d.name }}
{{ d.staff }} staff · {{ d.projects }} projects
System settings
{{ st.name }}
{{ st.desc }}
{{ st.value }}